Mental Health & Wellbeing Consultation

Cancellation Policy

All sessions must be booked in advance and are subject to availability. To secure preferred training times, clients are encouraged to book future sessions ahead of time. Cancellations or rescheduling requests made more than 24 hours before a scheduled session may be changed at no additional cost. Cancellations made within 24 hours of a scheduled session will be forfeited and counted as a completed session. Failure to attend a scheduled session without notice (no-show) will result in the session being forfeited and counted as a completed session. If MXR Fitness needs to cancel a session, an alternative appointment time will be offered at no additional cost. Waitlisted clients will be contacted if a suitable session becomes available. Available times will be offered on a first-response basis and may be offered to another client if a response is not received within a reasonable timeframe.